At Housing Online, we pride ourselves on designing, building and developing web solutions that truly meet each customer's specific needs.
We work closely with our customers, from large housing association groups to small, locally-based cooperatives, providing bespoke but affordable solutions to digital needs.
Our Tenant Portal
Housing Online’s digital self-service solution, My Home enables staff, tenants and contractors to have easy online access to the features they need, 24 hours a day and 365 days a year. Seamlessly connected with HomeMaster, the fastest-growing fully integrated web-based housing management and finance solution, My Home provides an unmatched portal platform for tenants, staff and contractors.
These Homes - Our First Choice Based Lettings Solution
Launched in April 2021, These Homes is a Choice Based Lettings service designed to give customers and prospective tenants improved access to affordable rented properties across Scotland. These Homes was built from scratch by Housing Online working in close collaboration with a partnership of seven Housing Associations. We love challenges like this and would relish the opportunity to use our expertise in this area again.
"Housing Online are amazing to work with, always willing to compromise or find solutions to issues"
Design Services
Your website is often your first contact with a potential tenant; consistent and aesthetically pleasing design helps to build brand recognition and trust. Many websites look the same and are both difficult to maintain and confusing to use. A fully bespoke website design can help you to stand out from the crowd and can be a genuinely affordable option.
At Housing Online, we design and build websites that truly reflect your brand and its values. A well-designed website is not just about aesthetics, it should also improve accessibility, usability and enhance the overall tenant experience whilst being easy to update and maintain. The website can be fully integrated into your My Home tenant portal, offering a seamless experience to both tenants and staff. We also offer help with branding projects or to update existing branding.
Other Products Services
At Housing Online, we recognise that every client has unique needs and that a single product cannot solve every problem. As well as creating and supplying My Home and These Homes, we also provide bespoke solutions; designing and developing websites or other products that integrate well with the existing services and systems that our customers use.
It would be impossible to list all of our services, as we find ourselves solving new digital puzzles every month. As well as those mentioned above, recent projects have included:
- Website Design and Development
- Equalities Reporting
- Resource Scheduling
- Repairs Pickers
- Payment Gateways
“It was just such a weight off our shoulders to work with people who were responsive and worked hard to understand the issues and pressures we faced”
– Julie Riley, Berwickshire HA
How Can We Help You?
We are always looking for new challenges. Whatever your problem, we can help you to find the right answer. Contact us at info@housing-online.com to see how we could help you.